Community Guidelines

Outly is a community of food lovers sharing authentic restaurant experiences. These guidelines help keep our platform safe, respectful, and enjoyable for everyone.

Our Core Values

Be Authentic

Share honest experiences based on real visits. Don't post fake reviews or content. Your fellow foodies rely on genuine recommendations to discover great spots.

Be Respectful

Treat others with kindness. Disagreement is okay, insults are not. We all have different tastes—what's not for you might be someone else's favorite.

Be Helpful

Share information that helps others discover great food experiences. Include details that matter: atmosphere, service, standout dishes, and honest feedback.

What's Not Allowed

Hate Speech & Harassment

Content that promotes discrimination, violence, or hostility toward people based on race, ethnicity, religion, gender, age, disability, sexual orientation, or any other protected characteristic. This includes racist comments, slurs, and targeted harassment.

Sexually Explicit Content

Nudity, sexual acts, or sexually suggestive content. This is a food app—keep it family-friendly. If it wouldn't be appropriate to show at a family dinner, it doesn't belong here.

Spam & Fake Engagement

Repetitive content, fake reviews, paid reviews, or any attempt to artificially boost visibility. Don't post the same content multiple times, and don't coordinate with others to manipulate ratings.

Illegal Activities

Content depicting or promoting illegal acts, including drug use, violence, fraud, or underage drinking. We cooperate with law enforcement when necessary.

False or Misleading Content

Deliberately false information about restaurants, health claims, or deceptive practices. Don't claim a restaurant closed when it didn't, or post reviews for places you've never visited.

Photo & Video Guidelines

• Only post photos/videos you took or have rights to share
• Focus on food, atmosphere, or your dining experience
• Avoid posting photos of other people without their consent
• Don't include watermarks, logos, or promotional text from other apps
• No screenshots of other people's content—be original

Review Guidelines

• Base reviews on actual dining experiences—don't review places you haven't visited
• Be specific and constructive in your feedback
• Update reviews if your opinion changes—give places another chance
• Don't extort businesses for positive reviews or discounts
• One review per visit—don't spam the same restaurant

Reporting & Enforcement

How to Report

Tap the flag icon on any post, review, moment, or comment to report it for review. Our team reviews all reports within 24-48 hours. You can also email us at reports@outly.world.

Consequences

Violations may result in:

• Content removal— violating content gets taken down
• Temporary account suspension— for repeated or serious violations
• Permanent ban— for severe violations or repeat offenders

Appeals Process

If you believe your content was removed in error, you can appeal by contacting us at appeals@outly.world. Include your username, the content that was removed, and why you believe it was wrongly removed. We'll review within 5 business days.

Business Guidelines

For restaurant owners and staff using Outly:

• Disclose your affiliation when responding to reviews
• Don't offer incentives for positive reviews
• Don't post fake reviews for your own business
• Respond professionally to both positive and negative feedback
• Don't harass reviewers—even if you disagree with them

Questions?

For questions about these guidelines or to report a concern:

• General questions: support@outly.world
• Report content: reports@outly.world
• Appeals: appeals@outly.world